Frequently Asked Questions

Everything you need to know about shopping with MPRO

What are your standard shipping times?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

How can I return an item?

MPRO offers a 30-day return policy. Items must be in their original packaging and unused condition. You can initiate a return through our online portal or by contacting our support team.

Are your products covered by a warranty?

Yes, all MPRO products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship to ensure you receive the highest quality.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's progress.

Do you offer international shipping?

Currently, MPRO ships to select international destinations. Shipping rates and delivery times for international orders are calculated at checkout based on the destination country.